FrontDesk AI — enquiry handling for small professional practices
A product in development: an AI administrative assistant that handles enquiries and lead conversion for independent professionals and small practices in Europe — with strict limits on what the AI is allowed to do.
01 Challenge
Independent professionals and small practices lose enquiries because nobody is free to answer them, yet an AI that oversteps — giving advice it is not qualified to give — would be worse than no AI at all.
02 Approach
We are building it as a multi-tenant SaaS with the boundaries designed in first: the AI is an administrative assistant only. It does not diagnose, prescribe, recommend treatment or give professional advice, and that rule is enforced in the system, not left to the prompt.
03 Solution
Foundations, multi-tenancy, authentication, role-based access, tenant isolation, audit logging and the design system are complete and gated by automated checks — lint, typecheck, tests and build must all pass before anything moves forward.
04 Outcome
In development. The enquiry-handling milestones come next. We include it here because it shows how we approach AI: safeguards first, then features — and because it is the kind of product we can build for you.
Facing a similar challenge?
We are happy to talk through how this approach would translate to your product — no commitment needed.