Zyler AI — voice feedback analysis platform
Turning spoken customer feedback into structured, searchable insight — an AI-powered analysis platform built as a product, not a demo.
01 Challenge
Voice is the richest feedback a business collects and the least used: recordings pile up unheard because listening does not scale. Zyler AI set out to make spoken feedback as analysable as a spreadsheet.
02 Approach
We treated the AI as an engineering component, not a magic box — designing the pipeline that moves audio through transcription and analysis into structured results a business user can actually browse, filter and act on.
03 Solution
A web platform where feedback recordings become searchable, structured insight: transcripts, themes and signals surfaced automatically, with the workflow tools a team needs around them.
04 Outcome
Zyler AI is part of the YSS Borkar product portfolio and reflects how we approach applied AI: start from a real workflow, engineer for production, and let the measurable result justify each next step. Detailed metrics are shared in conversation, with client consent.
Facing a similar challenge?
We are happy to talk through how this approach would translate to your product — no commitment needed.